Frequently Asked Questions

My honey looks crystalized, has it gone bad?

Honey is a blend of glucose and fructose. Crystallization is a natural process that affects all raw honey. It is the sign of high quality honey that has not been tampered with. Because of the high sugar to water ratio, the sugar will naturally want to return to its solid state over time. There are several factors that make honey more likely to crystallize: temperature, pollen, and the ratio of glucose and fructose. Natural honey will always have pollen in it, which makes it delicious. However, crystallization happens faster because pollen acts like a building block in the crystallization process. Some store bought honeys never crystallize. That's because they have been overheated, and aggressively filtered, taking out all the pollen. This makes it hard to tell where the honey comes from. Always buy local and you're sure to get a high quality honey. Crystallized honey is great when spread on bagels, or used as a glaze for chicken, or in a hot cup of tea. Want to change your honey crystals back to liquid honey? Follow these easy steps: Take the whole jar and set it upright in a shallow pot of hot water (not boiling!). In a few minutes you will see the honey start to liquify again. It's important to note, the honey will recrystallize over time if not consumed.

My honey looks moldy or I see black flecks in it, is something wrong?

Did you order our Vanilla Infused Honey? Those black specs are the vanilla seeds. We scrape out the seeds and mix it into our honey. We use grade A Madagascar vanilla beans and they are 100% safe to eat. Did you order our Barrel Aged Bourbon Honey? Those black bits are parts of the char from the oak barrel. They are safe to eat, or you can scoop them out if it's not for you.

Can Honey Truck put bees on my property

We are not currently accepting applications for our Host-A-Hive Program. We post on our social media or send out an email when we are looking for a location. So be sure to follow us on Facebook and Instagram and subscribe to our email list.


That’s awesome! What do they look like? Are they all frantically flying around and you can see a huge cluster of them? It’s likely a swarm. They typically can be spotted around the months of March and April. Generally speaking there is no cause for concern. A swarm is when a colony of bees has gotten too big, and they split into two hives. This is one way they reproduce. The swarm of bees is simply looking for a new home. If you let them be, within 2-3 days they will leave and go elsewhere.

If you have found bees and they are coming and going from the inside of a tree or wall, you can contact the St. Johns County Beekeepers Association. We have a Facebook page and you can usually find someone who is willing to help. Heads up: most beekeepers charge for bee removal, fees do vary.

I want to sell Honey Truck Honeys in my shop

Hooray! Check out our wholesale page here.

Is the bourbon honey safe to give to kids?

Yes! While there is bourbon in it, you could drink the whole bottle and not get drunk. It has about the same level of alcohol that kombucha does.

Where does your honey come from?

We have several types of honey. Our “hyper local” honeys are produced right here in St. Augustine and those hives are maintained by Danielle. We also partner with other beekeepers to produce some of our monofloral honeys. At Honey Truck, we believe in being honest and transparent about where your honey comes from. If we didn’t tend the beehives that produced the honey, we know the beekeeper who did, where their hives are, and what kind of beekeeping practices they keep. We are passionate about supporting our local agricultural community. We will never blend our honeys. When we say our honey is from St. Augustine, ALL of that honey was made in St. Augustine.

Do you have any organic honey?

No. There is no organic honey produced in the United States. We don’t intend to import honey outside the United States so Organic Honey is not something we will offer.

Still have Questions? Get in Touch.